Responsible gambling

Responsible Gambling at Woodbine Canada

Woodbine Canada is committed to providing a safe and responsible gaming environment for all its patrons. We understand that problem gambling can affect anyone, regardless of their background or financial situation.

Self-Exclusion Program

If you feel like your gambling habits are becoming a concern, we encourage you to take advantage of our Self-Exclusion program. This allows you to voluntarily bar yourself from participating in any gaming activities at Woodbine Canada for a minimum period of three months up to a maximum period of five years.

Tools and Resources

In addition to the Self-Exclusion program, we offer several tools and resources to help you make informed choices about your gambling:

• Deposit Limits: Set limits on how much you can deposit into your gaming account
• Time-Outs: Take regular breaks from gaming to avoid burnout and maintain a healthy balance between gaming and other aspects of your life
• Session Reminders: Receive reminders to take breaks and reassess your gaming habits

Support Organizations

We are committed to helping those who may be experiencing gambling-related harm. We have partnered with several organizations that provide support, education, and resources for individuals struggling with problem gambling:

• ConnexOntario: A provincial hotline providing 24/7 confidential support
• Problem Gambling Helpline: A national helpline offering counseling and support

Responsible Gaming Practices

Woodbine Canada follows Ontario's regulated casino standards to ensure a safe and fair gaming environment. This includes:

• Age Verification: We verify the age of all patrons before allowing them to participate in any gaming activities
• Fair Gaming: Our games are designed with fairness and transparency in mind, with clear rules and odds displayed for all players to see
• Responsible Marketing: We ensure that our marketing practices promote responsible gambling habits and do not target vulnerable individuals

Know When to Stop

Gaming should be a form of entertainment, not a way to escape or cope with life's problems. If you find yourself experiencing any of the following signs, please seek help:

• Spending more money than you can afford
• Neglecting important responsibilities due to gaming
• Feeling anxious or depressed after losing at gaming

Remember, problem gambling is a sign that you may need support and guidance. We are here to provide resources and tools to help you make informed choices about your gaming habits.